Total Site Care

Our Business Is Helping Your Business Do Business

Total Site Care is an all inclusive outsource I.T. support package. It is like having In-House system administration without the expense and hassle of additional payroll, desk space, insurance, etc... When you have a question or an issue, you simply contact Coast IT to put the wheels in motion. Response times and issue resolution times are minimal, so you can maximize your business time.
You have a business to run, we help you do just that.

Total Site Care services include

• Scheduled and Emergency On-Site Service
• Remote support via telephone.
• Remote network and computer management
• Web and E-mail hosting, DNS and related Internet Services
• Technical Consultation
• Product Consultation and Sales
• Statement of Services and more.

Most SMBs (Small to Medium Businesses) often don't have the resources to employ In-House staff for their technical needs. Employed technicians can be costly. For example, an entry level tech will earn $15.00 to $20.00 per hour. After workmans comp, insurance and any perks, this can add up to $50-60K per year. This same technician will often require additional support from outside sources, thus costing even more. This can cost a company a lot of money and result in wasted time. Yet, SMBs need the type of timely, reliable support that larger businesses have, otherwise how are they expected to grow. That's where Total Site Care comes in.

Total Site Care is an annual SLA (Service Sevel Agreement) consisting of a prepaid monthly block of hours. Web and E-mail hosting are a good choice to further the "One Call" experience. With TSC, trip charges are often waived or reduced, and most overtime charges are waived as well. (TSC) pricing varies, depending upon client needs. Contact Coast IT today to see if Total Site Care is right for your business.